Rush Computer Repair When You Can't Wait
Business down? Deadline tomorrow? Skip the standard 1–3 day queue. Rush service puts a technician on your problem with a response in 1–3 hours, remotely, at our Pleasanton shop, or at your home or office.
Simple Hourly Rush Rates
You'll know the plan, and how much time it needs, before we go past the first hour.
Remote or Drop-Off Rush
Most popular- Response within 1–3 hours
- Most reviews take about an hour, and by then we'll have a plan
- Advanced issues? We tell you up front how long it will take
- Remote if your PC can get online, or drop off at our Pleasanton shop
On-Site Rush
We come to your home or office. Pricing depends on how soon you need us.
Emergency On-Site
Response within 1–3 hours for urgent problems that can't wait.
Same-Day On-Site
Book before 12 PM and we'll be there the same day.
Scheduled On-Site
Scheduled at least 24 hours in advance, or the next available appointment.
From Problem to Plan, Fast
Tell us what you need
Call or book and describe the problem. Let us know if the computer can still get online, since that often means we can start remotely.
We respond in 1–3 hrs
A technician reaches out and we pick the fastest option for you: remote, drop-off or on-site.
Plan within the hour
We diagnose and give you a plan. For bigger issues, we tell you up front how much time is needed.
Remote, Drop-Off or On-Site
Remote
Best for software problems, viruses, email and setup issues when the computer can still get online. No drive needed.
Remote support →Drop-Off (Pleasanton)
Best for hardware problems, no-power issues, liquid damage or anything that needs to be opened up.
Shop hours & map →On-Site
Best for offices, networks, printers, multiple computers, or when you can't bring the system in.
On-site service →Rush Service Questions
How fast will you respond?
Rush requests get a response within 1–3 hours. Standard diagnostics are reviewed within 1–3 days, so rush is the way to go when you can't wait.
What happens in the first hour?
Most rush reviews take about an hour. By the end of it we'll have a plan, or for more advanced issues we'll tell you up front how much time is needed before any more work is done.
Can rush service be done remotely?
Often, yes. If the computer can still get online, we can usually work on it remotely so you don't have to bring it in. It depends on the condition of the system, so tell us what's going on and we'll recommend the best option.
How much does on-site rush service cost?
On-site pricing depends on how soon you need us: $400/hr for an emergency visit with a 1–3 hour response, $300/hr for same-day service when you book before 12 PM, or $200/hr when scheduled at least 24 hours in advance or for the next available appointment.
Where can I drop off a rush repair?
Rush drop-offs are handled at our Pleasanton shop, 915 Main Street Suite A. Call ahead at (925) 460-5200 so we're ready for you.
Need It Fixed Today?
Call now and we'll get a technician on it.