Virus Removal

TRUSTED TO DELIVER

The Internet Is A Dark & Dangerous Place

Anyone who’s been using computers in their work or their daily life knows just how rife with bugs and viruses the internet can be. We strive to protect ourselves with software and trustworthy browsers, but there’s only so much you can do. Sometimes, a virus or malware breaks through your line of defense and renders your computer a finicky and hard to use machine. If you suspect that your computer has been invaded, we can help.

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Catching a virus or malware isn’t that hard. There’s a selection of new viruses that are constantly surfacing and adapting, much like viruses of the body. However, in the case of malware, it’s human beings that are adapting it on purpose in order to make it harder for your security to track it and push it away before it can infiltrate your system.

What’s more is that most folks don’t really understand malware or viruses, other than they’re bad for your computer. However, there’s much more nuance to them. And understanding them is key to helping you prevent them in the future. Viruses and malware, as you likely already know, can be installed on your computer when you’re not even aware it’s happening. This virus then functions by inserting malicious code that can monitor and manipulate your online activity with ease.

While some malware or viruses may not seem like too big of a deal and might only cause minor hiccups while you use your computer, they’re very rarely not used for except sinister means. For example, even if it’s not crashing your computer, it may be used to get your personal information and steal your identity or current credit card information. Therefore, there is never a time where you should ignore a potential virus or malware living on your machine.

If you think you’ve been made a victim of a malware or virus infection, reach out to us right away. We can provide a full diagnostic that allows us to find any causes of irregular activity on your machine so that we can pin-point and fix the problem, even if it’s not being caused by any potential malware. Ensure your safety and the safety of your computer and information today. Schedule an appointment with us now.

Contact Pleasanton Computer Repair Today!

Signs Of Virus Or Malware Infection

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Your browser’s homepage appears to have changed without you

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You’re locked out of certain settings and folders

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Endless pop-up messages

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Your computer is suddenly much slower

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Your computer crashes unexpectedly

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Weird messages are appearing

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Unknown programs start when you turn on the computer

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Security solution has been disabled

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Battery drains quickly

How Much
Do You charge?

We recommend our Tune-Up Package which starts at $149.99 or $199.99 with a one year Webroot AntiVirus Protection included.

Warranty

60-days with free remote support.

Turn-around time

24-72 hours depending on severity of virus & malware.

Common Virus Related PC Issues

Pop-ups.
Malware stating you need to call a number.
Ransomware – file encrypting viruses..

Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

Julie C.
10/17/2023

I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!

Lisa C.
9/17/2024
I'm going to brag, and I can say with complete confidence that "Pleasanton Computer Repair" is hands down the best computer repair shop out there. A few years back, Gabe worked his magic on my laptop, and it's been running like a dream ever since--fast, accurate, and reliable! I can't thank you enough for your exceptional service, and I'll definitely keep spreading the word about your fantastic company!

Maria C.
8/10/2024

Yama is very knowledgeable, the repair was very quick. Apple had refused to repair it and my iPad was only a little over 2 years old. Now it is like new. He was a pleasure to do business with

Martha H.
1/30/2024
This business has been a wonderful find for me. Both my husband & I have used them several times. In 2021 was the 1st time I used them when I tripped over my laptop cord & sent it flying. They were able to get it working & everything was saved! This is why we have both been back. The turnaround is quick also & I feel the rates are good.

Mary O.
10/25/2022

I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

Kate N.
12/13/2022
My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone 🙁

I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

Very pleasant customer service!!

Terry G.
2/21/2024

I had a very positive experience working with Faruq as he was very attentive and punctual with my repairs.

I was in a real bind with having my main business computer out of service and he was able to accommodate my needs by getting back to me when he promised on the quote and analysis and continued to go above and beyond by getting my computer up and running with in a day.

I would definitely trust them with any future repair needs and really appreciated the no BS approach to the process. I felt the cost was also fair considering the urgency in which I needed this completed so I appreciated that as well.

Mike G.
8/08/2022