Virus Removal

TRUSTED TO DELIVER

The Internet Is A Dark & Dangerous Place

Anyone who’s been using computers in their work or their daily life knows just how rife with bugs and viruses the internet can be. We strive to protect ourselves with software and trustworthy browsers, but there’s only so much you can do. Sometimes, a virus or malware breaks through your line of defense and renders your computer a finicky and hard to use machine. If you suspect that your computer has been invaded, we can help.

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Catching a virus or malware isn’t that hard. There’s a selection of new viruses that are constantly surfacing and adapting, much like viruses of the body. However, in the case of malware, it’s human beings that are adapting it on purpose in order to make it harder for your security to track it and push it away before it can infiltrate your system.

What’s more is that most folks don’t really understand malware or viruses, other than they’re bad for your computer. However, there’s much more nuance to them. And understanding them is key to helping you prevent them in the future. Viruses and malware, as you likely already know, can be installed on your computer when you’re not even aware it’s happening. This virus then functions by inserting malicious code that can monitor and manipulate your online activity with ease.

While some malware or viruses may not seem like too big of a deal and might only cause minor hiccups while you use your computer, they’re very rarely not used for except sinister means. For example, even if it’s not crashing your computer, it may be used to get your personal information and steal your identity or current credit card information. Therefore, there is never a time where you should ignore a potential virus or malware living on your machine.

If you think you’ve been made a victim of a malware or virus infection, reach out to us right away. We can provide a full diagnostic that allows us to find any causes of irregular activity on your machine so that we can pin-point and fix the problem, even if it’s not being caused by any potential malware. Ensure your safety and the safety of your computer and information today. Schedule an appointment with us now.

Contact Pleasanton Computer Repair Today!

Signs Of Virus Or Malware Infection

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Your browser’s homepage appears to have changed without you

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You’re locked out of certain settings and folders

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Endless pop-up messages

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Your computer is suddenly much slower

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Your computer crashes unexpectedly

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Weird messages are appearing

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Unknown programs start when you turn on the computer

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Security solution has been disabled

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Battery drains quickly

How Much
Do You charge?

We recommend our Tune-Up Package which starts at $149.99 or $199.99 with a one year Webroot AntiVirus Protection included.

Warranty

60-days with free remote support.

Turn-around time

24-72 hours depending on severity of virus & malware.

Common Virus Related PC Issues

Pop-ups.
Malware stating you need to call a number.
Ransomware – file encrypting viruses..

Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

Sanjay S.
6/27/2022

Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

Robert Z.
1/14/2024
My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

Ed L.
12/30/2022

I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

Peter H.
5/02/2023
I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

Kate N.
12/13/2022

I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!

Lisa C.
9/17/2024
Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

Julie C.
10/17/2023

I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

CJ L.
6/10/2024