NETWORKING SERVICES

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on-site-services

Network Support in Pleasanton

Need help with your router, switch or wireless device? Our technicians can help resolve your network issues and fine-tune your setup for the best performance possible. Don’t suffer without connection again!

Emergency Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$300 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.
Pricing
$225 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.
Pricing
$150 per hour. One hour minimum, billed in 15-minute increments.
โ€‹Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed
Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm
Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.
Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!
on-site-services
  •   My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

    KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

    Overall, I'm so thankful I found this place and had a great experience with them.

    thumb Samantha K.
    6/10/2022

      My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone ๐Ÿ™

    I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

    Very pleasant customer service!!

    thumb Terry G.
    2/21/2024
  •   I'm going to brag, and I can say with complete confidence that "Pleasanton Computer Repair" is hands down the best computer repair shop out there. A few years back, Gabe worked his magic on my laptop, and it's been running like a dream ever since--fast, accurate, and reliable! I can't thank you enough for your exceptional service, and I'll definitely keep spreading the word about your fantastic company!

    thumb Maria C.
    8/10/2024

      Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

    thumb Julie C.
    10/17/2023
  •   Ok so I very rarely take the time to leave a review. A business has to really stand out, good or bad, for me to take the time. That being said, I cannot recommend Pleasanton Computer Repair more highly. The GPU fan seized up in my MSI GS65 Stealth Thin 8RF laptop and I brought it in to have it replaced. I needed the repair done quickly since the laptop was my only computer and I had an important video call scheduled a few days later. The work was done quickly. The aftermarket fan that was sourced and rush shipped to accommodate my deadline functionally cooled the GPU, however it made a sound that was loud enough to be heard on the other end of my video call. I brought it back and they replaced the replacement, even installing a new CPU fan, all free of charge, as the fans were purchased as a set. Unfortunately within an hour of use the new CPU fan began making a loud clicking/grinding noise, and the GPU fan for some reason was loudly cycling even when the temperatures were low/moderate! After some back and forth discussing the issue they once again agreed to replace the fans. Third times a charm! The laptop is now cooling efficiently and is running nearly silently at normal temperatures. This laptop was a fairly high end machine when I bought it just a few years ago and I was starting to lose hope that it would ever function this well again. Gabe, Karla and every other employee I encountered through this ordeal were extremely helpful, friendly, and accommodating, even though they had to go back and redo this job multiple times. If you need computer repairs you can trust this company to treat you fairly. I am local, but service like this is worth a drive. Pleasanton Computer Repair is the only computer repair shop I would recommend, and in the future I won't take my business anywhere else.

    thumb David S.
    6/27/2023

      My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
    I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

    thumb Ed L.
    12/30/2022
  •   I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
    They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

    thumb CJ L.
    6/10/2024

      Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

    thumb Robert Z.
    1/14/2024

HAPPY CUSTOMERS

IPHONE REPAIRED

IPAD REPAIRED

LAPTOP REPAIRED

PC REPAIRED

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