Laptop Repair

  I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!

  I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

  Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

  I went with a friend to have his company computer fixed and they are awesome! Great customer service on the phone and in person. His computer now works like it's brand new !

  My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

Overall, I'm so thankful I found this place and had a great experience with them.

  I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

  Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

  Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.