SYSTEM DIAGNOSTICS

  I had a very positive experience working with Faruq as he was very attentive and punctual with my repairs.

I was in a real bind with having my main business computer out of service and he was able to accommodate my needs by getting back to me when he promised on the quote and analysis and continued to go above and beyond by getting my computer up and running with in a day.

I would definitely trust them with any future repair needs and really appreciated the no BS approach to the process. I felt the cost was also fair considering the urgency in which I needed this completed so I appreciated that as well.

  Ok so I very rarely take the time to leave a review. A business has to really stand out, good or bad, for me to take the time. That being said, I cannot recommend Pleasanton Computer Repair more highly. The GPU fan seized up in my MSI GS65 Stealth Thin 8RF laptop and I brought it in to have it replaced. I needed the repair done quickly since the laptop was my only computer and I had an important video call scheduled a few days later. The work was done quickly. The aftermarket fan that was sourced and rush shipped to accommodate my deadline functionally cooled the GPU, however it made a sound that was loud enough to be heard on the other end of my video call. I brought it back and they replaced the replacement, even installing a new CPU fan, all free of charge, as the fans were purchased as a set. Unfortunately within an hour of use the new CPU fan began making a loud clicking/grinding noise, and the GPU fan for some reason was loudly cycling even when the temperatures were low/moderate! After some back and forth discussing the issue they once again agreed to replace the fans. Third times a charm! The laptop is now cooling efficiently and is running nearly silently at normal temperatures. This laptop was a fairly high end machine when I bought it just a few years ago and I was starting to lose hope that it would ever function this well again. Gabe, Karla and every other employee I encountered through this ordeal were extremely helpful, friendly, and accommodating, even though they had to go back and redo this job multiple times. If you need computer repairs you can trust this company to treat you fairly. I am local, but service like this is worth a drive. Pleasanton Computer Repair is the only computer repair shop I would recommend, and in the future I won't take my business anywhere else.

  I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!

  I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

  My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

  My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone 🙁

I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

Very pleasant customer service!!

  Yama is very knowledgeable, the repair was very quick. Apple had refused to repair it and my iPad was only a little over 2 years old. Now it is like new. He was a pleasure to do business with

  I highly recommend!! My multiple questions were answered, the estimate was done in a timely fashion and was less than I expected, the repairs were completed before expected. If you need help, give them a call.