On Site Service

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On-Site Services By Pleasanton Computer Repair

On-Site Computer & Networking Repair Service in Pleasanton

We offer on-site computer repair, IT support services (such as help with routers, switches, cabling wired & wireless connections) for for both at-home and business usage. PCR offers three different appointment types: scheduled, same-day and emergency service. Most service calls are resolved within one to two hours. We understand time is money, and we value your time. Our certified technicians will analyze the problems and provide you with the best route to a resolution.

Schedule Your Appointment Now

Emergency Computer Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$350 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.

Pricing
$275 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.

Pricing
$200 first hour, then $150 per hour. One hour minimum, billed in 15-minute increments.

Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed

Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm

Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.

Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!

Yama is very knowledgeable, the repair was very quick. Apple had refused to repair it and my iPad was only a little over 2 years old. Now it is like new. He was a pleasure to do business with

Martha H.
1/30/2024

Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

Ramneek P.
5/29/2022
I highly recommend!! My multiple questions were answered, the estimate was done in a timely fashion and was less than I expected, the repairs were completed before expected. If you need help, give them a call.

Christine C.
10/01/2022

I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

Kate N.
12/13/2022
My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

Ed L.
12/30/2022

I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

Peter H.
5/02/2023
Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

Robert Z.
1/14/2024

Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

Sanjay S.
6/27/2022