On Site Service

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On-Site Services By Pleasanton Computer Repair

On-Site Computer & Networking Repair Service in Pleasanton
on-site-services
We offer on-site computer repair, IT support services (such as help with routers, switches, cabling wired & wireless connections) for for both at-home and business usage. PCR offers three different appointment types: scheduled, same-day and emergency service. Most service calls are resolved within one to two hours. We understand time is money, and we value your time. Our certified technicians will analyze the problems and provide you with the best route to a resolution.

Schedule Your Appointment Now

* Minimum 1 hour, billed in 15 minute increments

Emergency Computer Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$350 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.

Pricing
$275 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.

Pricing
$200 first hour, then $150 per hour. One hour minimum, billed in 15-minute increments.

​Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed
Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm
Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.
Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!
on-site-services
  •   My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
    I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

    thumb Ed L.
    12/30/2022

      Ok so I very rarely take the time to leave a review. A business has to really stand out, good or bad, for me to take the time. That being said, I cannot recommend Pleasanton Computer Repair more highly. The GPU fan seized up in my MSI GS65 Stealth Thin 8RF laptop and I brought it in to have it replaced. I needed the repair done quickly since the laptop was my only computer and I had an important video call scheduled a few days later. The work was done quickly. The aftermarket fan that was sourced and rush shipped to accommodate my deadline functionally cooled the GPU, however it made a sound that was loud enough to be heard on the other end of my video call. I brought it back and they replaced the replacement, even installing a new CPU fan, all free of charge, as the fans were purchased as a set. Unfortunately within an hour of use the new CPU fan began making a loud clicking/grinding noise, and the GPU fan for some reason was loudly cycling even when the temperatures were low/moderate! After some back and forth discussing the issue they once again agreed to replace the fans. Third times a charm! The laptop is now cooling efficiently and is running nearly silently at normal temperatures. This laptop was a fairly high end machine when I bought it just a few years ago and I was starting to lose hope that it would ever function this well again. Gabe, Karla and every other employee I encountered through this ordeal were extremely helpful, friendly, and accommodating, even though they had to go back and redo this job multiple times. If you need computer repairs you can trust this company to treat you fairly. I am local, but service like this is worth a drive. Pleasanton Computer Repair is the only computer repair shop I would recommend, and in the future I won't take my business anywhere else.

    thumb David S.
    6/27/2023
  •   I highly recommend!! My multiple questions were answered, the estimate was done in a timely fashion and was less than I expected, the repairs were completed before expected. If you need help, give them a call.

    thumb Christine C.
    10/01/2022

      I'm going to brag, and I can say with complete confidence that "Pleasanton Computer Repair" is hands down the best computer repair shop out there. A few years back, Gabe worked his magic on my laptop, and it's been running like a dream ever since--fast, accurate, and reliable! I can't thank you enough for your exceptional service, and I'll definitely keep spreading the word about your fantastic company!

    thumb Maria C.
    8/10/2024
  •   I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
    Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
    I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
    Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

    thumb Peter H.
    5/02/2023

      Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

    thumb Ramneek P.
    5/29/2022
  •   Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

    thumb Julie C.
    10/17/2023

      Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

    thumb Robert Z.
    1/14/2024

HAPPY CUSTOMERS

IPHONE REPAIRED

IPAD REPAIRED

LAPTOP REPAIRED

PC REPAIRED

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