On Site Service

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On-Site Services By Pleasanton Computer Repair

On-Site Computer & Networking Repair Service in Pleasanton

We offer on-site computer repair, IT support services (such as help with routers, switches, cabling wired & wireless connections) for for both at-home and business usage. PCR offers three different appointment types: scheduled, same-day and emergency service. Most service calls are resolved within one to two hours. We understand time is money, and we value your time. Our certified technicians will analyze the problems and provide you with the best route to a resolution.

Schedule Your Appointment Now

Emergency Computer Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$350 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.

Pricing
$275 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.

Pricing
$200 first hour, then $150 per hour. One hour minimum, billed in 15-minute increments.

Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed

Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm

Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.

Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!

I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

Kate N.
12/13/2022

Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

Sanjay S.
6/27/2022
My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

Overall, I'm so thankful I found this place and had a great experience with them.

Samantha K.
6/10/2022

I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

Peter H.
5/02/2023
Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

Ramneek P.
5/29/2022

I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

CJ L.
6/10/2024
Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

Julie C.
10/17/2023

Courteous, friendly and fast. Thanks again for repairing my laptop screen so quickly!

YA M.
7/31/2022