On Site Service

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On-Site Services By Pleasanton Computer Repair

On-Site Computer & Networking Repair Service in Pleasanton
on-site-services
We offer on-site computer repair, IT support services (such as help with routers, switches, cabling wired & wireless connections) for for both at-home and business usage. PCR offers three different appointment types: scheduled, same-day and emergency service. Most service calls are resolved within one to two hours. We understand time is money, and we value your time. Our certified technicians will analyze the problems and provide you with the best route to a resolution.

Schedule Your Appointment Now

* Minimum 1 hour, billed in 15 minute increments

Emergency Computer Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$350 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.

Pricing
$275 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.

Pricing
$200 first hour, then $150 per hour. One hour minimum, billed in 15-minute increments.

​Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed
Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm
Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.
Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!
on-site-services
  •   My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

    KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

    Overall, I'm so thankful I found this place and had a great experience with them.

    thumb Samantha K.
    6/10/2022

      I had a very positive experience working with Faruq as he was very attentive and punctual with my repairs.

    I was in a real bind with having my main business computer out of service and he was able to accommodate my needs by getting back to me when he promised on the quote and analysis and continued to go above and beyond by getting my computer up and running with in a day.

    I would definitely trust them with any future repair needs and really appreciated the no BS approach to the process. I felt the cost was also fair considering the urgency in which I needed this completed so I appreciated that as well.

    thumb Mike G.
    8/08/2022
  •   I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!

    thumb Lisa C.
    9/17/2024

      Yama is very knowledgeable, the repair was very quick. Apple had refused to repair it and my iPad was only a little over 2 years old. Now it is like new. He was a pleasure to do business with

    thumb Martha H.
    1/30/2024
  •   Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

    thumb Robert Z.
    1/14/2024

      My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone 🙁

    I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

    Very pleasant customer service!!

    thumb Terry G.
    2/21/2024
  •   Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

    thumb Ramneek P.
    5/29/2022

      I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!

    thumb Kate N.
    12/13/2022

HAPPY CUSTOMERS

IPHONE REPAIRED

IPAD REPAIRED

LAPTOP REPAIRED

PC REPAIRED

Popular Brands that We Repair

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apple
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