In Store Service

  I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

  I went with a friend to have his company computer fixed and they are awesome! Great customer service on the phone and in person. His computer now works like it's brand new !

  Mohamed is the best! Went to him months ago to fix my destroyed IPhone screen and add a screen protector and phone protector which is pretty with the bling and butterfly. Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted. He knows his stuff and is always pleasant to talk to. Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

  I had a very positive experience working with Faruq as he was very attentive and punctual with my repairs.

I was in a real bind with having my main business computer out of service and he was able to accommodate my needs by getting back to me when he promised on the quote and analysis and continued to go above and beyond by getting my computer up and running with in a day.

I would definitely trust them with any future repair needs and really appreciated the no BS approach to the process. I felt the cost was also fair considering the urgency in which I needed this completed so I appreciated that as well.

  My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone 🙁

I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

Very pleasant customer service!!

  Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

  My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

  This business has been a wonderful find for me. Both my husband & I have used them several times. In 2021 was the 1st time I used them when I tripped over my laptop cord & sent it flying. They were able to get it working & everything was saved! This is why we have both been back. The turnaround is quick also & I feel the rates are good.