In Store Service

  Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

  Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

  My laptop (Lenevo 460) died suddenly. After trying to hard reboot it multiple times and looked for answers thru google, I decided to go to Pleasanton Computer Repair. Within the same day they discovered the problem. Somehow the internal hardware was loosened up.
I am very impressed with their honesty and how quick they were able to fix it. They could have charged me a lot more because I never suspected the root cause and I did not have the tool to open up the laptop.

  Yama is very knowledgeable, the repair was very quick. Apple had refused to repair it and my iPad was only a little over 2 years old. Now it is like new. He was a pleasure to do business with

  I went with a friend to have his company computer fixed and they are awesome! Great customer service on the phone and in person. His computer now works like it's brand new !

  I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

  This business has been a wonderful find for me. Both my husband & I have used them several times. In 2021 was the 1st time I used them when I tripped over my laptop cord & sent it flying. They were able to get it working & everything was saved! This is why we have both been back. The turnaround is quick also & I feel the rates are good.

  I spilled coffee (a lot) on my laptop keyboard this morning, days before a 2-week business trip where I need to bring it with me. I turned it upside down to drained it as much as I could, then called Pleasanton Computer repair as soon as they opened, (by now it's been 90 minutes since the spill, and the touchpad had stopped working). KC said to bring it in, the sooner the better, as coffee contains certain elements that can cause corrosion. Ugh. Forty minutes later I handed the laptop over to KC, who said he'd call me with an update, and that I have to leave there for a couple of days. Four hours later, he called and said he'd taken the whole thing apart, dried it, cleaned it, and got the touchpad working...and it was good to go. (He didn't promise there wouldn't be future complications, but was pretty confident there shouldn't be). I'm already back home working. So happy, so grateful. Thank you KC!!!