NETWORKING SERVICES

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on-site-services

Network Support in Pleasanton

Need help with your router, switch or wireless device? Our technicians can help resolve your network issues and fine-tune your setup for the best performance possible. Don’t suffer without connection again!

Emergency Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.

Pricing
$300 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.
Pricing
$225 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments
(24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that’s convenient for you, even Saturdays or Sundays.
Pricing
$150 per hour. One hour minimum, billed in 15-minute increments.
​Store Hours
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed
Appointments:
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm
Book an appointment today so that you are scheduled to have one of our certified computer repair technicians visit your home or business address location to address your needs.
Please reach out with questions or concerns and one of our certified computer repair technicians will be happy to assist!
on-site-services
  •   I brought in 2 devices for assessment and they were very honest about what was worth fixing. The assessment was very quick and the laptop was fixed in time for a trip.
    They were very knowledgeable and extremely organized. We got a quote elsewhere and very glad we went here as the other repair would have taken a couple of weeks and didn't have a clear estimate. We would not hesitate to come back.

    thumb CJ L.
    6/10/2024

      My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

    KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

    Overall, I'm so thankful I found this place and had a great experience with them.

    thumb Samantha K.
    6/10/2022
  •   This business has been a wonderful find for me. Both my husband & I have used them several times. In 2021 was the 1st time I used them when I tripped over my laptop cord & sent it flying. They were able to get it working & everything was saved! This is why we have both been back. The turnaround is quick also & I feel the rates are good.

    thumb Mary O.
    10/25/2022

      My 2014 MacBook Pro was stuck yesterday after I used Core Patcher to load Monterey and then Sonoma. Shouldn't have done that. I could not bring up the desktop and felt alone πŸ™

    I called Pleasanton Computer Repair and brought the machine in. They restored the desktop for only the diagnostic fee! I picked it up today and am attached to it again:)

    Very pleasant customer service!!

    thumb Terry G.
    2/21/2024
  •   Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

    thumb Robert Z.
    1/14/2024

      I had problems with my desktop computer. After I rebooted the computer I could not open Excel and Word application anymore.
    Based on a recommendation from a good friend of our I called up a guy in Dublin. (See separate review). After almost two weeks the guy didn't fix the problem.
    I Googled and found Pleasanton Computer Repair. I called them on Thursday. I made an appointment for Monday. I brought the computer to them on Monday morning. In the afternoon I received a call from a technician and the problem was solved. I picked up the computer again on Tuesday (24 hours after drop off).
    Very happy with their service. Very responsive. Will definitely use them again and would recommend them.

    thumb Peter H.
    5/02/2023
  •   Courteous, friendly and fast. Thanks again for repairing my laptop screen so quickly!

    thumb YA M.
    7/31/2022

      Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

    thumb Sanjay S.
    6/27/2022

HAPPY CUSTOMERS

IPHONE REPAIRED

IPAD REPAIRED

LAPTOP REPAIRED

PC REPAIRED

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