Great service. My 7-year-old laptop finally kicked the bucket for good after many near-death experiences. I decided to get a new laptop but save the old hard drive. I asked Pleasanton Computer Repair if they could first check the hard drive to make sure there were no physical/electrical issues and the data was uncorrupted, and if the hard drive was fine, just move it into an external case for me. If the data was corrupted, I requested that they attempt to recover it. Brought the laptop in, got an email 2 days later that it was ready to pick up. Data was fine, hard drive was in an external case, brought it home & plugged it into my new computer and it worked just fine. Very reasonable price, did not try to add unnecessary charges, friendly, fast, and effective. Highly recommended.

SUMMARY: fast, affordable, effective, honest. Great repair shop.

  no complaints

(yelp is telling me this review is too short - thus, I'm adding this sentence)

  Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision. Definitely will be back if another need arises.

  Pleasanton Computer saved me the price of a new computer which I greatly appreciated. They installed a new processor which made my computer better than it ever has and their service was fast and friendly. They are a go to computer shop.

  My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

Overall, I'm so thankful I found this place and had a great experience with them.

  Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.

  Excellent customer service! No complaints. Repairs are done in professionally and in timely manner.

  I was shopping around for IT service for my business and I came across with this business. Gabe has been very professional and helpful, easily accessible with texting. I highly recommend this business for anyone!